Mercy Nursing Privacy Policy

We are grateful that Mercy Nursing is your first choice for patient home care. We at Mercy Nursing are dedicated to safeguarding your personal information’s security and confidentiality. This Privacy Policy describes how we gather, use, share, and safeguard the information we receive from you when you use our services or visit our website, www.mercynursing.com. You agree to the terms of this privacy policy by visiting our website or making use of our services. 

1. Introduction 

Mercy Nursing is a top supplier of patient home care services, and it can be found at Our services are designed to help people live better lives in the convenience of their own homes. We recognize the value of upholding the confidentiality of your personal information and safeguarding your privacy as part of our dedication to giving you the best treatment possible. 

2. Information We Collect 

  • In order to deliver and enhance our services, we gather a variety of information types, including:
  • Name, address, phone number, email address, date of birth, medical history, and insurance details are examples of personal information.
  • Health information includes details about your medical history, current conditions, prescribed drugs, and other relevant health-related information.
  • Usage Information: Details about how you use our website, including the pages you view, your IP address, browser type, and device information. 
  • Payment Information: Billing address, credit card number, and additional payment-related data. 

3. How We Use Your Information

  • The following are the uses of the data we gather:
  • Providing Services: Managing your care plan and providing the requested in-home care services.
  • Communication: To keep you informed about appointments, promotions, updates, and your care. 
  • Enhancing Services: To identify technological problems, examine usage trends, and enhance the caliber of our offerings.
  • Customization: To make your experience unique and to adjust our offerings to your requirements and tastes.
  • Billing and Payments: To handle insurance claims, invoicing, and payments.
  • Compliance: Adhering to the requirements set forth by laws and regulations. 

4. Information Sharing and Disclosure

  • Under the following situations, we might disclose your information to outside parties:
  • Service Providers: Third-party service providers who help us perform our services, like IT suppliers, caretakers, and medical experts, may receive access to your information.
  • Legal Compliance: When required by law or in order to comply with inquiries or investigations from the law, we may divulge your information.
  • Business Transfers: Your information might be given to the acquiring company in the case of a merger, acquisition, or asset sale. 
  • Consent: We may disclose your information for other purposes not specified in this Privacy Policy with your consent. 

5. Data Security

We use industry-standard security procedures to protect your information from unauthorized access, disclosure, alteration, and destruction because we value its security. These precautions consist of firewalls, access controls, encryption, and recurring security audits. 

6. Data Retention

We keep your information on file for as long as it takes us to accomplish the goals specified in this privacy statement or as long as the law demands. To request that your information be deleted, please send an email to support@mercynursing.com. 

7. Your Rights

Regarding your personal data, you have rights such as the ability to access, update, or remove it. Additionally, you have the option to change your mind about the way your information is processed. Please contact us at support@mercynursing.com to make use of these rights. 

8. Third-Party Links

Links to external websites or services that are not run or governed by Mercy Nursing may be found on our website. We solely apply this privacy statement to our website and services; third parties’ privacy practices are not within our control.

9. Children’s Privacy

Children under the age of eighteen are not the target audience for our services, and we do not deliberately gather personal data from them. If you think we may have unintentionally obtained a child’s personal information, please get in touch with us right once. 

10. Changes to this Privacy Policy

This Privacy Policy may be updated periodically to reflect modifications to our policies or changes mandated by law. In the event that there are any significant changes, we will give you a notification or amend the Privacy Policy on our website. 

11. Contact Us

Please contact Mercy Nursing if you have any questions, concerns, or comments about our privacy statement or our privacy practices. 

Email: info@mercynursinghealthcare.in

12. Consent

You agree to the collection, use, and dissemination of your information as outlined in this Privacy Policy by using our website or services. 

13. Governing Law

Tis Hazari Court in New Delhi legislation will govern and be applied to the interpretation of this privacy statement. 

14. Interpretation

Arbitration under the norms of [Insert Arbitration Body] shall be used to settle any dispute arising out of or relating to this Privacy Policy. 

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